E-Remittance
Payments sent in an electronic format can be automatically applied to the corresponding invoices in a process called E-Remittance. E-Remittances only apply payments to line items that are paid in full; any discrepancies in the billed amount and actual payment must be adjusted manually in the Cash Payment page. Follow the steps below to review E-Remittance payments in the system.
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Step |
Action |
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1 |
Navigate to Billing > Cash Payment. Select the E-Remittances tab from the top menu of the page.
Cash Payments: E-Remittances Tab |
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2 |
On the Search E-Remittances section, use the search filters and/or click Search to locate the E-Remittance. |
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3 |
On the search results, each line item provides information such as Billed Amount, Paid Amount, Rejected Amount, and Adjusted Amount as well as payment Status.
E-Remittances Search Page and Results |
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4 |
Click on the units under Billed Amount or Rejected Amount to download a PDF containing the E-Remittance details. Follow the system prompts to download and open the file.
Electronic Remittance Preview |
