Welcome to The HHAeXchange Knowledge Base

HHAeXchange Provider Portal Knowledge Base

If you are using the HHAeXchange Provider Portal for Electronic Visit Verification (EVV) only, access the Provider Portal Knowledge Base here.

Explore Provider Knowledge Base

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Videos

Watch training videos to refresh your skills and knowledge of HHAeXchange features and functionality.

Watch Videos

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Frequently Asked Questions

View the list of frequently asked questions from other HHAeXchange users and their answers.

See the FAQs

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Technical Customer Care

Can’t find what you are looking for? Contact Technical Customer Care. Be sure to have your Customer ID and Environment Type (found on the Profile Menu at top right of the HHAeXchange platform).

Contact Technical Customer Care

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Can’t find what you are looking for? Live Chat with us now.

Be sure to have your Customer ID and Environment Type (found on the Profile Menu at top right of the HHAeXchange platform).