Welcome to The HHAeXchange Texas Knowledge Base

HHAeXchange Provider Portal Knowledge Base

If you are using the HHAeXchange Provider Portal for EVV through the Texas Medicaid & Healthcare Partnership, access the Provider Portal Knowledge Base here.

Explore Provider Knowledge Base

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Getting Started

Browse handy resources including a Getting Started checklist, FAQ videos, and other setup resources to get you started on the right foot with HHAeXchange.

Start Here

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Frequently Asked Questions

View the list of frequently asked questions from other HHAeXchange users and their answers.

See the FAQs

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Videos

Watch training videos to refresh your skills and knowledge of HHAeXchange features and functionality.

Watch Videos

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Can’t find what you are looking for? Contact Technical Customer Care or Live Chat with us now.

Be sure to have your Customer ID and Environment Type (found on the Profile Menu at top right of the HHAeXchange platform).

Access The HHAeXchange Knowledge Base for Providers Outside of Texas