Offline Mode

When Offline Mode is enabled by your Agency/Employer, you can use the Mobile App when there is no internet connectivity. When the internet connection is restored, the Mobile App automatically synchronizes with HHAX.

When in Offline Mode, you can Log In with the last used Email and Password, view your existing Patients/Consumers, Start and End Visits/Shifts, and view Help. Unavailable features in the Navigation Bar are marked with a white exclamation mark in a red circle.

Image of Schedule page in Offline mode, showing unavailable features in the Navigation Bar mark with a white exclamation mark in a red circle.

Schedule page in Offline Mode

Selecting a feature or function that is unavailable offline results in a message explaining the limits of offline use.

Image of message explaining that you are offline and the limits of offline usage. Tap Close to dismiss.

Offline Message