Care Insights Questions

 

Care Insights Questions are Yes/No questions to the Caregiver that evaluate patient health. For example, “Is the patient eating less than usual?”

 

You may be prompted with Care Insights questions during Clock-Out (after entering Duties). You can answer Care Insights questions any time before (or after) Clock-Out by accessing Visit Details from the Schedule page. Answers can be reviewed and modified during Clock-Out.

Partial image of sample Care Insights Questions showing a question answered Yes with a text box for Additional Info

Care Insights Questions

 

When the Patient is enrolled in Care Insights, you must answer Yes, No, or Skip to all required Care Insights questions (marked with a red asterisk) and save the responses before clocking out. If configured by the Agency, a required Additional Info text box may be displayed for an explanation of a response.

 

Note: If the mobile app is off-line when you clock out, Care Insights questions do not appear. If the mobile app goes off-line while you are answering Care Insights questions, answers cannot be saved and a warning is displayed.

 

After a Visit is complete, you can view and edit your responses by accessing Visit Details from the Schedule page up until the time the visit is billed.