Connections

 

The Connections page is used to switch between Agencies/Offices connected to you, the Caregiver/Employee.

Partial image of Connections page showing available Agencies and the Change Active Connection button at bottom

Connections page

 

To change Connections,

  1. From the Menu, tap Connections.

  2. On the Connections page, select from the list of Connected Connections and tap Change Active Connection to open the Select a Connection page.

  3. Select the connection you want or choose to Answer daily patient questions only.

If configured, Third-Party Terms must be accepted. Then, the Schedule page (Patients page for Daily Patient Questions) is displayed.

Partial image of the Select a Connection page showing the Add a New Connection at bottom

Select a Connection

 

If the Connection you want is not shown on the Connections page, tap Connect with a New Connection. On the Connect a New Connection page, enter the Connection's Activation Code and tap Submit Code. Finish Connection Account Setup as explained in the Sign Up Here help topic.

To disconnect a Connection from your account,

  1. From the Menu, tap Connections.

  2. On the Connections page, tap the ellipsis (...) next to the name of the Connection you want to disconnect.

  3. Tap Disconnect Connection from your account.

  4. When prompted to confirm your actions, tap Disconnect Connection.

    Partial image of the Connected Connections page with Disconnect from your Account highlighted

Disconnect Connection

 

To set a Connection as the active connection for your account,

  1. From the Menu, tap Connections.

  2. On the Connections page, tap the ellipsis (...) next to the name of the Connection you want to set as the active connection.

  3. Tap Set as Active Connection.

    Partial image of the Connected Connections page with Set as Active Connection highlighted

Set as Active Connection